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  • Exclusive benefits
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  Travel insurance
  Travel assistance 
  Limit increase
  3D Secure   

  Unlimited access to the lounges

Terms & ConditionsTerms & Conditions (until 31.7.2018)


                World Elite

  Travel insurance
  Travel assistance 
  Limit increase
  3D Secure
  Pre-travel information
  Retrieval and re-routing of luggage
  Concierge Service

  Unlimited access to the lounges

Terms & Conditions
Terms & Conditions (until 31.7.2018)


              LoungeKey App


  In addition to your MasterCard you have
  access to over 800 airport lounges
  worldwide. This LoungeKey solution is
  integrated into your MasterCard.  

  Download the LoungeKey App to
  locate the nearest airport lounge.

  Read more about the solution here 

Terms & Conditions Gold MasterCard

    (valid until 31.7.2018)

Danske Bank International Mastercard Assistance

For assistance and inquiries, please call: 352 46 12 75 551 and choose an option:
Lost/stolen/damaged Mastercard              #1
Travel insurance assistance                     #2
Accute illness while travelling abroad         #3
World Elite Mastercard Concierge Service   #4
SIX PAYMENT SERVICES (valid for old cards until 31.07.2018) +352 49 10 10
Claim Form (valid until 31.07.2018)
Gold & Platinum Mastercard claim form

Card Dispute

You can raise a card dispute if you have found card transactions in your account that you do not recognise or cannot approve.

Have you made a purchase, then start by contacting the merchant or homepage in question
Before raising a card dispute, you must first try yourself to solve the problem with the merchant or website where you made a purchase. If you cannot find a solution together with the merchant or website within 2-4 weeks, you must raise a card dispute immediately.

The sooner you contact us, the greater are the chances that we can help you getting your money back.

​​​Create your card dispute via the homepage

What is Contactless payment?

Contactless is the latest payment technology. It allows you to pay without swiping or inserting your card to the terminal - making it quicker to pay for smaller, everyday purchases.

How does it work?

1. Contactless is automatically activated once you have completed your first Chip & PIN transaction either at a Poin of Sale terminal or at an ATM.
2. Contactless payments can be made in shops worldwide wherever you see the Contactless symbol. 
2. You can make purchases of approximately 25,00 € and under, without having to enter your PIN. Please note that the maximum value per transaction can vary from country to country.
3. The retailer will enter the amount and, once you confirm it is correct, you simply tap your card on the terminal when it is presented to you.
4. Once the point of sale terminal confirms your payment, the transaction is complete. You may ask the retailer for a receipt.

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