Danske Bank International Mastercard Assistance
For assistance and inquiries, please call: +352 46 12 75 551 and choose an option:
Lost/stolen/damaged Mastercard #1
Travel insurance assistance #2
Accute illness while travelling abroad #3
World Elite Mastercard Concierge Service #4
SIX PAYMENT SERVICES (valid for old cards until 31.07.2018) +352 49 10 10
You can raise a card dispute if you have found card transactions in your account that you do not recognise or cannot approve.
Have you made a purchase, then start by contacting the merchant or homepage in question
Before raising a card dispute, you must first try yourself to solve the problem with the merchant or website where you made a purchase. If you cannot find a solution together with the merchant or website within 2-4 weeks, you must raise a card dispute immediately.
The sooner you contact us, the greater are the chances that we can help you getting your money back.
Create your card dispute via the homepage