Mastercard

Mastercard

Making daily transactions more convenient...
 
  • ​Secure Payments
  • Exclusive benefits
  • Easy to use

Mastercards 

                      Platinum




  Travel insurance
  Travel assistance 
  Limit increase
  Geoblocking 
  Mastercard Identity Check 
  (for online purchases)
  Contactless payments with Fitbit and 
  Garmin smartwatches


  

  Unlimited access to the lounges, 
  
incl. 1 guest free of charge

Terms & Conditions

 

                World Elite




  Travel insurance
  Travel assistance 
  Limit increase
  Geoblocking
  Mastercard Identity Check 
  (for online purchases)
  Contactless payments with Fitbit and
  Garmin smartwatches
  Pre-travel information
  Concierge Service
 

  Unlimited access to the lounges,
   incl. 2  guests free of charge
 

Terms & Conditions

 

              LoungeKey App

        


  In addition to your Mastercard you have
  access to over 800 airport lounges
  worldwide. This LoungeKey solution is
  integrated into your Mastercard.  

  Download the LoungeKey App to
  locate the nearest airport lounge. 
 
 

  Read more about the solution here 

Danske Bank International Mastercard Assistance


For assistance and inquiries, please call: +352 46 12 75 551 and choose an option:
 
Lost/stolen/damaged Mastercard & general questions  #1
Travel insurance assistance                                    #2
Accute illness while travelling abroad                        #3
World Elite Mastercard Concierge Service                  #4
 


Card Dispute

You can raise a card dispute if you have found card transactions in your account that you do not recognise or cannot approve.

Have you made a purchase, then start by contacting the merchant or homepage in question
Before raising a card dispute, you must first try yourself to solve the problem with the merchant or website where you made a purchase. If you cannot find a solution together with the merchant or website within 2-4 weeks, you must raise a card dispute immediately.

The sooner you contact us, the greater are the chances that we can help you getting your money back.

​​​Create your card dispute via the homepage
​​​​​​​​​​​​​

What is Contactless payment?

Contactless is the latest payment technology. It allows you to pay without swiping or inserting your card to the terminal - making it quicker to pay for smaller, everyday purchases.
 

How does it work?

1. Contactless is automatically activated once you have completed your first Chip & PIN transaction either at a Poin of Sale terminal or at an ATM.
 
2. Contactless payments can be made in shops worldwide wherever you see the Contactless symbol. 
 
2. You can make purchases of approximately 25,00 € and under, without having to enter your PIN. Please note that the maximum value per transaction can vary from country to country.
 
3. The retailer will enter the amount and, once you confirm it is correct, you simply tap your card on the terminal when it is presented to you.
 
4. Once the point of sale terminal confirms your payment, the transaction is complete. You may ask the retailer for a receipt.



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