Log on, user ID, password and eSafeID Technical requirements

Technical Requirements

 

You can use Danske Bank's website, eBanking, Mobile and Tablet Bank on most computers, smartphones and tablets. Your device must have an Internet connection. You must also be able to run the programs that support the features.

See the technical requirements for your device if you want to use eBanking, Mobile and Tablet Bank

Choose device

  • Computer

    Computer

    If your computer is a recent model, you will be able to use our website and eBanking system without problems. But to get the most out of our services, there are a few things you should be aware of.

    Browser and operating system 
    We recommend that you use the latest version of a browser, although not a beta version.
    These are the operating systems and browsers we have tested for all functions in eBanking.

    Windows 8, Windows 10
      Browser Support
      Internet Explorer 11 or later Yes 
      Firefox Latest version Yes 
      Google Chrome Latest version Yes
      Edge Latest version Yes 

    Apple macOS Yosemite, El Capitan, Sierra, High Sierra (10.10, 10.11, 10.12, 10.13)
      Browser Support
      Safari 7.0 Latest version Yes
      Firefox Latest version Yes
      Google Chrome Latest version Yes

    Linux Ubuntu, latest version
      Browser Support
      Firefox Latest version                 No


    Monitor requirements
    The resolution and size of your monitor affect the appearance of web pages. We design our website for a screen resolution of 1024x768 pixels. If your browser window is smaller than the size a website is designed for, you will see a scrollbar. Use the scrollbar to view the entire page

    Other requirements
    In order to have full access to our website and eBanking your computer also needs the following installed:

    Adobe Reader www.adobe.com
    Adobe Flash Player www.adobe.com
  • Mobile

    Mobile

    If you have a smartphone, you can use the Mobile Bank app without any problems. But be aware of a number of technical requirements if you want to get the most out of our products.

    We continually optimise our apps for the latest versions of the operating systems. This gives the best experience for most users. In many cases, our apps can also run on older versions of an operating system.

    Operating system
    The operating system requirements are:

      iOS Support
    Mobile Bank iOS version 10.3 or newer  Yes 

      Android           Support
    Mobile Bank Android  6.0 or newer        
    		Yes
  • Tablet

    Tablet

    If you have a tablet, you can use Mobile Bank app on to your tablet without any problems. But be aware of a number of technical requirements if you want to get the most out of our products. 

    We continually optimise our apps for the latest versions of the operating systems. This gives the best experience for most users. In many cases, our apps can also run on older versions of an operating system. 

    Operating system 
    The operating system requirements for Tablet apps are: 


      iOS Support
      Tablet Bank iOS version 10.3 or newer
    		 Yes 

      Android Support
      Mobile Bank Android  6.0 or newer    
    		 Yes

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