When you invest in funds


We are focused on advisory services

Danske Bank International is an advisory bank focused on creating peace of mind for you. We therefore place a great deal of emphasis on being able to give you access to advisory services and tools that make it easier for you to invest in a sound and secure way.

All our customers have access to basic services like our digital trading platform and an annual report on their investments. When you invest in funds that we have a business agreement with and receives retrocessions from, you also gain access to additional advisory-related investment services.

 Various services when you invest in funds

As an investor in mutual funds that pays retrocessions, you always have access to our universe of carefully selected funds and the option of receiving ongoing advice on the composition of your fund investments from our investment specialists. In addition, you may – depending on your investments – get access to regular market insights, webinars and investor days that may be relevant for you in relation to your investments.

You pay for these extra advisory-related services via the charges you pay for the funds. The retrocession fee makes up part of the overall charge, so you also pay for the additional services even if you choose not to make use of them.

Our six service levels

Below, you can see our six different service levels and the services provided at each level. As you can see from the overview, your service level depends on the size of the retrocessions that we receive from the funds you have invested in.

The size of the retrocessions depends on:

  • How much you have invested in mutual funds
  • Which funds you have invested in, as the retrocession fee can vary from fund to fund

We adjust your service level higher from month to month if the current retrocessions from your investments entitle you to a higher service level. In contrast, we always wait for three months before making any necessary downward adjustments to your service level, and we always inform you directly if your service level changes. You can also always check which service level you have in eBanking. Most customers are at service level A or B. Please feel free to call us if you have any questions.

Our 6 service levels

Your service level as an investor in mutual funds depends on the scale of the retrocessions the Bank receives from the funds you have invested in. The majority of your retrocession fees, typically 70-80%, covers the cost of your access to the service ‘Fund universe and regular advice’, where the price varies and is based on the size of your investments.

You always have access to all services in the levels below your service level. For example, if you are at service level C, then in addition to ‘Investment Update’ you also have access to ‘Investment Insight’ from service level B and ‘Fund universe & ongoing advice’ from service level A.

Service levels
Funds universe & ongoing advice
Investment Insight
Investment Update
Investment Webinar
Portfolio review (1)
Portfolio review (3)
A
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Service level A

Your service level if we receive between EUR 0 and EUR 339 annually in retrocessions from funds you have invested in.

0 - 339 EUR
B
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Service level B

Your service level if we receive between EUR 340 and EUR 1,299 annually in retrocessions from funds you have invested in.

340 - 1,299 EUR
C
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Service level C

Your service level if we receive between EUR 1,300 and EUR 2,999 annually in retrocessions from funds you have invested in.

1,300 – 2,999 EUR
D
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Service level D

Your service level if we receive between EUR 3,000 and EUR 6,599 annually in retrocessions from funds you have invested in.

3,000 – 6,599 EUR
E
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Service level E

Your service level if we receive between EUR 6,600 and EUR 12,599 annually in retrocessions from funds you have invested in.

6,600 – 12,599 EUR
F
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Service level F

Your service level if we receive more than EUR 12,600 annually in retrocessions from funds you have invested in.

> 12,600 EUR

Services

  • Fundsuniverse & ongoing advice

    You get access to our universe of carefully selected funds, which we have already thoroughly assessed and have a deep insight into, so we can advise you on them and determine whether they are suitable for you to invest in. Our funds universe comprises both funds from Danske Invest and from providers who do not have a close relationship with us, including a number of funds from which we do not receive retrocessions.

    You can also get ongoing advice on whether your investments in funds suit your investment profile, including your risk appetite and time horizon, or if you should adjust your investments. Our recommendations to you are based our model portfolios, which reflect our current return expectations for the financial markets, etc. Our funds catalogue in eBanking provides you with an overview of all the funds in our funds universe, and you can always see which of the funds we currently find particularly attractive to invest in, assuming of course that they suit your investment profile.

  • Investment Insight

    Four times a year you receive our digital publication that provides you with a deeper insight into developments in the financial markets, including where our investment specialists currently see the most attractive investment opportunities and the greatest risks. The purpose is to ensure you have a solid foundation for making decisions about your investments in funds. Investment Insight also provides you with a better basis for assessing whether you need personal advice in relation to your current investments.

  • Investment Update

    You receive a podcast six times a year, in which our investment specialists focus on a relevant fund or a current topic to give you useful insights in relation to your investments. Investment Insight also provides you with a better basis for assessing whether you need personal advice in relation to your current investments.

  • Investment Webinar

    To keep you abreast of potential investment opportunities, you are invited twice a year to a webinar where our investment specialists examine current issues in depth and present our expectations for the financial markets – while you have the opportunity to ask questions. We have an extra focus on funds and may, for example, invite fund portfolio managers to speak. The Investment Webinar also provides you with a better basis for assessing whether you need personal advice in relation to your current investments.

  • Portfolio review (1)

    We contact you and invite you to an annual review of your investments in funds with one of our investment specialists. Based on your financial situation and needs, we determine whether your portfolio still matches your investment profile and provide specific recommendations for changes using our model portfolios, which are based on our current return expectations for the financial markets, etc.

  • Portfolio review (3)

    We contact you and invite you to a further three reviews of your investments in funds every year with one of our investment specialists. Based on your financial situation and needs, we determine whether your portfolio still matches your investment profile and provide specific recommendations for changes using our model portfolios, which are based on our current return expectations for the financial markets, etc. (Service level F therefore includes four portfolio reviews, in all, every year, one per quarter).

FAQ ON RETROCESSIONS

  • What are retrocessions?

    What are retrocessions?

    Retrocessions are a payment made to us from funds that we have a business agreement with. See an overview of funds here. We receive retrocessions to give you access to a number of additional advisory-related investment services that funds often could not otherwise offer, as they typically do not have branches, advisors, etc. Part of the retrocession fee is earnings for us.

  • How much is the retrocession fee?    

    How much is the retrocession fee?    

    Retrocessions comprise an annual percentage rate of the amount you have invested in funds – they vary from fund to fund. You can see an overview of the percentage rates here. When you invest in a fund, you are always informed of the percentage rate of the retrocessions in the fund. In your annual investment report, which you receive every year after New Year, you can see how much of the total costs for your funds are accounted for by retrocessions in Euros (EUR).

  • What is the upper limit on retrocessions?    

    What is the upper limit on retrocessions?    

    If you invest in funds that pay retrocessions to us, there has to be a correlation between the size of the retrocessions from your investments and the value of the extra services you get access to. We have therefore introduced an upper annual limit of EUR 12,600 for retrocession payments, as we assess this to be the maximum value of the services we can offer. Customers who pay higher retrocessions are refunded everything they pay over EUR 12,600 after the year-end. This refund is liable to tax.